Terms of service
Solent Vintage Limited
Trading as Solent Vintage Wholesale
Company No: 17193014
Trading address: M3 Trade Park, Leigh Road, Eastleigh SO50 9YA, United Kingdom
Effective date: 2 September 2026
Contents
- Scope, Business Status and Contract Formation
- Trade-Only Sales
- No Consumer Reliance
- Account Accuracy and Authority
- Nature of the Goods
- Unwashed Supply and Post-Delivery Preparation
- Grading, Averaging and Tolerance
- Assortment, Sizing and Brand Mix
- Orders, Pricing Errors and Right to Refuse
- Payment, Title and Risk
- Delivery Estimates
- Inspection on Delivery and Deemed Acceptance
- Claims and Evidence
- Sole Remedies
- No Cooling-Off or Change of Mind
- Limitation of Liability
- Indemnity
- Events Beyond Our Control
- Acceptable Use of the Website
- Intellectual Property
- Third-Party Links
- Privacy and Cookies
- Governing Law
- Severability
- Changes to These Terms and Priority
- Entire Agreement
1. Scope, Business Status and Contract Formation
These Terms apply to every visit to, use of, and order placed through this website. By registering an account or placing an order, you confirm that you are buying in the course of a business, trade or profession, or for resale, and that a binding commercial contract is formed when we confirm your order. These Terms apply in place of any terms you may seek to introduce.
2. Trade-Only Sales
Solent Vintage Wholesale supplies pre-owned clothing in bulk to businesses and resellers. All goods are sold for resale or other commercial use. You confirm that you are not buying as a private consumer and you accept that the standards and expectations that apply to new retail clothing do not apply to used wholesale stock.
3. No Consumer Reliance
You accept that consumer protections relating to change of mind, personal suitability, retail presentation or personal taste do not apply to trade purchases of wholesale vintage stock. Nothing in these Terms removes any right that cannot lawfully be excluded.
4. Account Accuracy and Authority
You confirm that you are authorised to place orders on behalf of the business you represent. Supplying false, misleading or incomplete details is a material breach of these Terms and may lead to suspension or closure of your account, cancellation of orders, or refusal of service, without liability on our part.
5. Nature of the Goods
Everything we sell is used, vintage, surplus or second-hand clothing. It has not been made or prepared to modern retail standards. Signs of age and previous wear, fading, storage marks, repairs, missing or worn labels, and variation from the original manufacturing spec are inherent to the product and are accepted by you as part of the purchase.
6. Unwashed Supply and Post-Delivery Preparation
Stock is graded and supplied as received: unwashed and untreated. You are responsible for any washing, steaming, repair or other preparation needed before resale. How an item turns out after washing or treatment is not a basis for a claim.
7. Grading, Averaging and Tolerance
Our grades are: Grade A, excellent used condition with minimal visible wear; Grade B, visible but honest wear such as light marks, fading or bobbling; Rework, damaged stock sold for repair or upcycling and always described as such.
A stated grade describes the overall standard of a box, bundle or bale as a whole, not each item individually. Grading is done by hand, so a tolerance of up to 10 percentage points applies to any stated grade split. Stock that falls within that tolerance meets the contract description and is not defective.
8. Assortment, Sizing and Brand Mix
Unless a product listing says otherwise, stock is supplied as a mixed assortment. We make no promise about the split of sizes, eras, fits, brands, genders or styles within a lot, nor about how any item will perform at resale. The number of items from any particular brand within a mixed lot is not guaranteed and is not grounds for a claim. Where we show an estimated resale value, it is indicative only and based on typical vintage resale pricing; your own results depend on your platforms, audience and effort.
9. Orders, Pricing Errors and Right to Refuse
An order becomes binding once we accept it. Prices are shown in pounds sterling. We are not VAT registered, so no VAT is added; any import duties, taxes or customs charges on orders shipped outside the UK are your responsibility. We may correct errors, cancel orders or decline to supply where there is a pricing, stock, compliance or risk issue, including errors in promotions, discount codes, automated pricing, shipping rates or website content.
10. Payment, Title and Risk
We require cleared payment in full before dispatch. Ownership of the goods passes to you only when we have received full payment. Risk in the goods passes to you on dispatch. Non-payment or misuse of chargebacks may result in your account being closed.
11. Delivery Estimates
Delivery times are estimates. Delays caused by couriers, customs, inspections or events outside our control are not a breach of contract.
12. Inspection on Delivery and Deemed Acceptance
You must inspect your order in full as soon as it arrives. If a valid claim, made in line with our Refund & Returns Policy, is not received within the claim window published there, the goods are treated as accepted in full and without condition.
13. Claims and Evidence
All claims are handled solely under our Refund & Returns Policy and must meet the evidence requirements set out there. Disappointment with the stock, resale results, market conditions or personal preference are not valid grounds for a claim.
14. Sole Remedies
Where a claim is approved, the refund, replacement or credit we provide is your only remedy. No further compensation, damages or other remedy is available, save for any right that cannot lawfully be excluded.
15. No Cooling-Off or Change of Mind
Trade orders are final. There is no cooling-off period, no right of cancellation and no change-of-mind return once an order has been placed.
16. Limitation of Liability
To the fullest extent the law allows, we are not liable for indirect or consequential loss, including lost profit, lost resale margin or loss of goodwill. Our total liability in respect of any order is limited to the invoiced value of the affected goods. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
17. Indemnity
You agree to indemnify us against any claim, loss or cost arising from your misuse of the goods, the way you describe or represent them to your own customers, your failure to comply with regulations that apply to your business, or your breach of these Terms.
18. Events Beyond Our Control
We are not liable for delay or failure caused by events outside our reasonable control, including supply chain disruption, courier failure, industrial action or regulatory action.
19. Acceptable Use of the Website
You must not misuse this website. This includes introducing malicious code, attempting unauthorised access, interfering with its security or operation, or using bots, scrapers or other automated tools to extract data, pricing, images or content without our written permission. We may suspend or block access where we suspect misuse.
20. Intellectual Property
All content on this website, including text, product descriptions, grading descriptions, photography, branding and logos, belongs to us or our licensors. It may not be copied, reproduced, scraped, distributed or used commercially without our written consent. Brand names are used only to describe genuine pre-owned garments. We are not affiliated with, endorsed by or sponsored by any brand mentioned on this site, and all trademarks remain the property of their owners.
21. Third-Party Links
This website may link to third-party sites and services. We are not responsible for their content, policies or availability.
22. Privacy and Cookies
Your use of this website is also governed by our Privacy Policy, which forms part of these Terms.
23. Governing Law
These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.
24. Severability
If any part of these Terms is found to be invalid or unenforceable, the rest continues to apply.
25. Changes to These Terms and Priority
We may update these Terms at any time. The version published at the time you place an order is the one that applies to that order. Where these Terms conflict with any terms you supply, these Terms take priority.
26. Entire Agreement
These Terms, together with our Refund & Returns Policy and Privacy Policy, form the whole agreement between you and Solent Vintage Limited.