Frequently asked questions — Solent Vintage Wholesale

No minimum order. No account applications, no trade references — add what you need to your cart and check out.

Grade A: excellent used condition with minimal visible wear. Grade B: visible but honest wear — light marks, fading, bobbling. Rework items are damaged stock sold for repair or upcycling and always described as such. All items are pre-owned vintage, so age-related character is normal.

We source genuine pre-owned garments. Brand names describe the garments only; no affiliation or endorsement is implied. If anything is materially not as described, our 48-hour no-quibble policy applies.

Our bundles are priced to leave you margin, and estimated resale values are based on typical vintage resale pricing. Your results will depend on your platforms, audience and effort — we supply the stock, you bring the hustle.

Yes — discounts apply automatically in your cart: 2.5% off any 2 items, 5% off any 3, and 10% off 4 or more. It's cart-wide, so you can mix and match across the whole store to hit each tier.

Orders are pulled fresh from UK-held stock, packed plain and dispatched typically within 48 hours, Monday to Friday.

Yes — we dispatch worldwide from the UK on tracked couriers. International prices exclude import duties, VAT and customs fees, which are payable by you.

Yes — every order ships on a tracked service, UK and international. You'll receive your tracking details in a shipping confirmation email once your order is dispatched.

Checkout is handled securely by Shopify. The payment methods available to you are shown at checkout and may vary by region.

Yes — you can cancel within 24 hours of placing your order for a full refund, provided it hasn't already been dispatched. Contact us as soon as possible with your order number. Buying as a consumer? You also have a 14-day right to cancel from the day you receive your order — see the next question.

If you're buying as a consumer, you have a 14-day right to cancel from the day you receive your order. Business purchases are final after the 24-hour cancellation window — but every order, consumer or business, is covered by our 48-hour no-quibble promise, with claims accepted up to 14 days from delivery. Full details in our refund policy.

Contact us within 48 hours of delivery with photos and we'll refund, replace or credit — no quibbles. We accept claims up to 14 days from delivery, but the sooner you tell us, the faster we can fix it.