Frequently asked questions — Solent Vintage Wholesale

No minimum order. No account applications, no trade references — add what you need to your cart and check out.

Grade A: good to very good used condition, with minor wear, light fading, small marks or minor repairs possible; a Grade A lot can include some Grade B pieces. Grade B: visible wear, which can include fading, small stains, small holes, missing buttons or minor damage; some pieces may need a wash or small repair. Grade A/B: a mixed lot of both, with no fixed split. Grade B/C: mixed condition, some pieces wearable and others needing repair. Broken (for repair): sold as is, with significant damage such as rips, stains or paint, for repair, customisation or upcycling. RW (reworked): Starts life as a pre-owned garment and is reworked by our specialist supplier with mixed fabric, then washed, finished and checked. Fabric, labels and style codes vary from piece to piece, which is the nature of rework, not a fault. Graded vintage items (A to C) are pre-owned, so age-related character is normal, and grades may be grouped within a lot rather than spread evenly.

Our graded vintage is genuine pre-owned clothing, and RW (reworked) lines are described as supplied to us. Brand names describe the garments only; no affiliation or endorsement is implied. If anything is materially not as described, our refund policy covers it.

Our bundles are priced to leave you margin, and estimated resale values are based on typical vintage resale pricing. Your results will depend on your platforms, audience and effort — we supply the stock, you bring the hustle.

Yes — discounts apply automatically in your cart: 2.5% off any 2 items, 5% off any 3, and 10% off 4 or more. It's cart-wide, so you can mix and match across the store to hit each tier. Solent Rework, sale boxes and fixed-price lines aren't included.

Orders are pulled fresh from UK-held stock, packed plain and dispatched typically within 48 hours, Monday to Friday.

Free on orders of £200 or more. Under £200 it's a flat £9.95, tracked, whatever the size of the box. One delivery charge per order, shown at checkout before you pay. Larger orders may arrive as more than one carton or on a pallet.

Yes. We deliver to Ireland, the EU, Norway, Switzerland, the USA, Canada, Japan, Singapore, Hong Kong, Australia and New Zealand. Delivery is priced by weight and shown at checkout before you pay. Our prices do not include import duties or local VAT: your country charges these on arrival and they are payable by you, so please budget for them. Anywhere else, or more than three large boxes outside the UK? Email us for a quote.

Yes. Every order ships on a tracked service. You'll receive your tracking details in a shipping confirmation email once your order is dispatched.

Checkout is handled securely by Shopify. The payment methods available to you are shown at checkout and may vary by region.

Our orders are trade sales, so once an order is placed it's final, with no cooling-off period or cancellation. Please check your basket carefully before checking out.

This is about stock orders. The Reseller Pass has its own terms, including when you can cancel: Reseller Pass terms.

No, we sell to trade buyers only, so orders are final and we don't accept change-of-mind returns. Every order is still covered by our 48-hour promise, with claims accepted up to 14 days from delivery. Full details in our refund policy.

Contact us within 14 days of delivery with photos and, where the claim is approved under our refund policy, we'll refund, replace or credit the affected items. Damage in transit must be reported within 48 hours of delivery. The sooner you tell us, the faster we can fix it.